Support & Virtual IT Admin Services
With businesses becoming increasingly
reliant on their IT systems, we can provide
customised maintenance agreements to
suit your particular needs.
Support
Maintenance Contracts
Bryan S Ryan can provide support to cover your servers and desktops, network connectivity issues, mail flow, internet access, print servers, tape back-up, anti-virus etc. With broadband now being so widely available, the majority of support can now be provided securely over the internet. In the event of a system failure an engineer will arrive on site to get your system back up and running in the shortest possible time.
Our Highly qualified Microsoft and Cisco engineers have all the resources and knowledge to ensure your I.T. network runs smoothly. Call us for information on how we can help keep your IT investment online and functional.
Support
Onsite & Remote
Our engineers are constantly on the road installing new
equipment and supporting older hardware. Our contract customers do not have
to pay a mileage rate either, therefore, benefiting from a fast and cheaper
service. In order to provide almost instant response we will, when available,
set up remote support using our specially designed software to remotely
configure your Servers and Workstations giving you an instant fix.
All Support Workstations in our offices are configured with the ability to remotely call over VPN to any customer with access. We have pre-configured security on our client's network ensuring only the relevant people have access. So whether you require us on site or need an instant fix we have the means to meet your requirements.
Support
Remote Monitoring
Remote support is available assuming it is possible for us to repair your
problem via a secure internet connection. This not only makes for a speedier
recovery of your network, it also helps us keep costs down to a minimum.
A network monitoring service can be provided should you wish us to completely
look after all aspects of the health of your systems pro-actively. Any issues
are flagged and we notify you of the results and actions taken.
Ensuring all our staff are trained to the highest standards allows us to concentrate on doing what we do best, keeping your company's IT infrastructure running to the best of it's ability. Whether your business has two computers or a Wide Area Network you can rest assured we have the staff, equipment and ability to look after your needs.